EmailMashups

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Pre-Discussion

Here's some potential topics of discussion for the session today, but the conversation could take many different paths.

• Examples of interesting Mashup that are currently being worked on with Email. Gmail, Chandler and Zimbra clients.
• Creating mind map mashup with email. How do you break out the emails semantically to intelligently group them.
• Adding content through Mashups to emails. What type of meta-content would be useful?
• Microformats and their application within email.
• How do we better organize email? Grouping of emails?
• Disconnect between CRM and email, email within organizations.

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Discussion Notes

• What type of content from a communcations standpoint, would make email better? What type of items would make emails better to read? Blogscape search agent produces a chart for email. Usefulness? Looking for commonalities to sort emails.

• How do we decide what email is about? Understanding the symantics of email.

Questions from the Group

• How do you get someone's email in corporate or consumer context?

Forwarding emails to organize. Inserting new elements to HTML page. Giving offerings to potential customers. Re-directing of emails and sharing of calendars. Plug-in server components for basic emails.

• RSS for building mash-ups?
• How can we extend or enhance emails?
• How can we bring more information into the email without overloading system that may not be relevant? Adding a line as a side effect or icon next to name. Sales Force shows an icon that shows if it is a lead or contact history. Mashups a natural fit for emails.
• Tracking and Tagging. Tagalag- product that adds tags to emails. Zimbra- both parties must use Zimbra in order to share.
• What metadata can we add to email for both sender and receiver? Does it add something to the discussion if we add tags? How do we omit metadata?
• Tagline approach. Need to define standards.
• Types of Email Mashups- Tagging, integration
• Can we mashup the organization of emails to better find emails? Through tagging? How do we organize to not have to look at an email? Determining priority emails.

Neo (Nelson Email Organizer); Chandler- own email-based client, open-source email application.

• Dashboard view of emails with a higher level interface.
• Less info in email commuications.
• Automatically generate tags, information security issues where you don't want someone to see your emails.
• Where do emails live if people are not on same system?

IBM email-based activity work:

• Activity-centric computing
• Machine learning for automatically organizing email: overview paper, Tessa's other papers